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System Administrator - 1st shift
Posted: 05/17/26
Job Number: IV472855410
Pay Rate: $85000-100000 / year
Job Description
Hours: 8:00am-4:30pm Monday through Friday
Pay: $85,000-$100,000 based on experience
Our client is seeking a skilled and proactive System Administrator to manage, maintain, and optimize their IT infrastructure.
Essential Duties and Responsibilities:
The ideal candidate will have hands-on experience with identity management, endpoint security, network monitoring, end-user computing, and helpdesk operations.
- Administer and manage Microsoft Entra ID (Azure AD) and Active Directory environments, including user provisioning, group policies, and access controls
- Deploy, configure, and maintain endpoint management solutions using Microsoft Intune, including support for Windows 11 laptops
- Provision, configure, and troubleshoot Windows 11 devices, ensuring security compliance, patching, and performance optimization
- Monitor and manage IT systems, endpoints, and automation workflows via Pulseway
- Provide day-to-day technical support and ticket resolution through Jira Service
- Support and troubleshoot network performance, uptime, and synthetic monitoring using CatchPoint
- Manage and maintain secure web and application delivery solutions using Akamai
- Implement and monitor cloud security policies and data protection using Netskope
- Administer endpoint detection and response (EDR) and threat protection using CrowdStrike Falcon
- Support and maintain cloud contact center and VoIP systems including Five9 and 3CX (user setup, call flows, troubleshooting)
- Administer security awareness training and phishing simulation programs usingKnowBe4
- Diagnose and resolve hardware, software, network, and telephony issues in a timely manner
- Maintain system documentation, procedures, and knowledge base articles
- Collaborate with cross-functional teams to improve IT processes and system reliability
Required Qualifications:
- Proven experience as a System Administrator or similar role
- Strong knowledge of Microsoft Entra ID (Azure AD) and Active Directory
- Strong knowledge of Linux operating systems
- Strong knowledge of VMware, Proxmox, AWS, and Azure.
- Hands-on experience managing Windows 11 laptops in an enterprise environment
- Experience with Microsoft Intune for device and policy management
- Experience with endpoint security tools such as CrowdStrike Falcon
- Familiarity with IT monitoring tools like Pulseway
- Experience with ticketing systems such as Jira
- Experience supporting VoIP/contact center platforms such as Five9 and 3CX
- Understanding of CDN, DNS, and web security platforms like Akamai
- Experience with cloud security platforms such as Netskope
- Knowledge of performance monitoring tools like CatchPoint
- Experience with security awareness tools like KnowBe4
- Familiarity with workforce analytics tools such as TimeDoctor
- Strong troubleshooting and problem-solving skills across endpoints, network, and telephony
- Excellent communication and customer service skills
Preferred Qualifications:
- Helpdesk operations experience.
- Relevant certifications (e.g., Microsoft, CompTIA, ITIL, CrowdStrike certifications)
- Experience in hybrid cloud environments (Azure, on-premises)
- Scripting experience (PowerShell preferred)
- Experience supporting remote and distributed teams
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Embark on a new career adventure in the charming town of West Bend, Wisconsin! Nestled in the heart of the Kettle Moraine State Forest, this picturesque area offers a perfect blend of natural beauty and thriving opportunities. With a vibrant arts scene including the Museum of Wisconsin Art and Schauer Center, delectable local cuisine like the famous brats at the annual Germanfest, and endless outdoor recreational options at Lakeshore State Park and Regner Park, West Bend has something for everyone. Explore our job listings today and discover why a career in West Bend could be your next great move!