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Parts Specialist - 1st shift

Milwaukee, WI 53225

Posted: 04/23/24 Industry: Professional Job Number: BR233176726 Pay Rate: $54080 / year

Job Description

Milwaukee, WI
1st shift Monday - Friday 8AM - 4:30PM
$24 - $28 BOE

  • Interact with Customers, Installers, Field Service, Outside Sales, Customer Service and Engineering to research and validate customer needs, leading to a quote for specified parts per customer need
  • Ability to successfully operate cross-functionally
  • Collaborate with Purchasing and Engineering to provide proper pricing for customer quote when applicable.
  • Enter customer orders for all parts needs
  • Track and follow up on customer’s parts orders
  • Enter and maintain CRM data for shortages and damages
  • Collaborate with Sales on additional selling opportunities
  • Contribute to departmental revenue growth by proactively seeking out opportunities to sell additional parts
  • Ability to recognize and communicate potential quality issues
  • Document in CRM database as needed and highlight with internal stakeholders
  • Maintain and foster strong external relationships to support the Companies Customer Service goals and objectives
  • Create an “easy to do business with” environment by solving problems and offering solutions to support customer needs and drive towards first-time resolution
  • Process warranty replacement orders and collaborate with Technical Services as needed
  • Follow up on open quotes
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Bring your resume and come in for on the spot interviews Wednesday s 9am to 12pm.

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