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Parts Specialist - 1st shift

Milwaukee, WI 53225

Posted: 09/29/23 Industry: Warehouse Job Number: BR233176726 Pay Rate: $54080 / year

Job Description

Milwaukee, WI
1st shift Monday - Friday 8AM - 4:30PM
$24 - $28 BOE

SITE Staffing Inc. specializes in assisting Professionals find their next place of employment. We have over 100+ Temporary, Temp to Hire, and Direct Hire positions to offer. SITE Staffing Inc. offers weekly pay, great benefits, and our Recruiters are beyond excited to assist you with landing your next position!!! Apply today….

Duties:
  • Interact with Customers, Installers, Field Service, Outside Sales, Customer Service and Engineering to research and validate customer needs, leading to a quote for specified parts per customer need
  • Ability to successfully operate cross-functionally
  • Collaborate with Purchasing and Engineering to provide proper pricing for customer quote when applicable.
  • Enter customer orders for all parts needs
  • Track and follow up on customer’s parts orders
  • Enter and maintain CRM data for shortages and damages
  • Collaborate with Sales on additional selling opportunities 
  • Contribute to departmental revenue growth by proactively seeking out opportunities to sell additional parts
  • Ability to recognize and communicate potential quality issues
  • Document in CRM database as needed and highlight with internal stakeholders
  • Maintain and foster strong external relationships to support the Companies Customer Service goals and objectives
  • Create an “easy to do business with” environment by solving problems and offering solutions to support customer needs and drive towards first-time resolution
  • Process warranty replacement orders and collaborate with Technical Services as needed
  • Follow up on open quotes
  • Other duties as assigned
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