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Parts Specialist - 1st shift

Milwaukee, WI 53225

Posted: 09/28/23 Industry: Warehouse Job Number: BR124042726 Pay Rate: $24-28 / hour

Job Description

Parts Specialist

Shift: 1st, (8am-4:30pm)

Pay: $24-$28/hr (Based on Experience)

Job Description:
  • Interact with Customers, Installers, Field Service, Outside Sales, Customer Service and Engineering to research and validate customer needs, leading to a quote for specified parts per customer need
  • Ability to successfully operate cross-functionally
  • Collaborate with Purchasing and Engineering to provide proper pricing for customer quote when applicable.
  • Enter customer orders for all parts needs
  • Track and follow up on customer’s parts orders
  • Enter and maintain CRM data for shortages and damages
  • Collaborate with Sales on additional selling opportunities for replacement doors vs replacing parts
  • Contribute to departmental revenue growth by proactively seeking out opportunities to sell additional parts
  • Ability to recognize and communicate potential quality issues
  • Document in CRM database as needed and highlight with internal stakeholders

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