Find your perfect match today.
Parts Specialist - 1st shift
Milwaukee, WI 53225 US
- Interact with Customers, Installers, Field Service, Outside Sales, Customer Service and Engineering to research and validate customer needs, leading to a quote for specified parts per customer need
- Ability to successfully operate cross-functionally
- Collaborate with Purchasing and Engineering to provide proper pricing for customer quote when applicable.
- Enter customer orders for all parts needs
- Track and follow up on customer’s parts orders
- Enter and maintain CRM data for shortages and damages
- Collaborate with Sales on additional selling opportunities for replacement doors vs replacing parts
- Contribute to departmental revenue growth by proactively seeking out opportunities to sell additional parts
- Ability to recognize and communicate potential quality issues
- Document in CRM database as needed and highlight with internal stakeholders