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SITE Staffing Inc.
https://www.sitestaffinginc.com/wp-content/uploads/2020/08/SITE-Staffing-red-logo-socialmedia.png
https://www.sitestaffinginc.com
https://www.sitestaffinginc.com
USD
37440
YEAR
true
Front Counter Account Coordinator Lead - 1st shift
Posted: 09/07/24
2024-09-05
2024-10-07
Job Number: IV506395828
Pay Rate: $37440 / year
Job Description
Front Counter Account Coordinator Lead
Shift: 1st
Pay: $18/hr
Job Description:
- Greet and assist customers with a friendly and professional demeanor.
- Address customer inquiries, concerns, and complaints promptly and effectively.
- Able to share clear instructions and make complex ideas easy to understand.
- Manage confidential information and documentation, including financial data and credit card information.
- Ensure the front counter and computer terminal areas are clean, organized, and welcoming at all times.
- Foster a positive and professional environment for customers and employees.
- Train and mentor front counter staff, providing guidance and support to ensure high performance.
- Schedule and delegate tasks to team members to optimize workflow and coverage.
- Handle cash transactions, process payments, assist customers with finance applications, and manage cash drawers accurately.
- Ensure compliance with company policies and procedures.
- Prepare and review daily reports and documentation related to front counter operations.
- Typing, filing, scanning, copying, and answering phone
- Assist with the recruitment and onboarding of new front counter staff
Qualifications:
- High school diploma or equivalent; additional education or training in customer service or management is a plus.
- Proven experience in a customer service or retail environment, with at least 1-2 years in a leadership role.
- Strong interpersonal and communication skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Proficient in using point-of-sale (POS) systems and basic office software.
- Flexible availability, including evenings, weekends, and holidays as required.
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Unlock your potential in West Allis, Wisconsin! Explore our enticing job opportunities in this vibrant city just west of Milwaukee. With a rich blend of urban amenities and small-town charm, West Allis offers a welcoming community and endless possibilities for professional growth. Immerse yourself in the local art scene at the inspiring West Allis Art Walk or catch a show at the historic West Allis Players Theatre. Indulge in the region's famous custard and delight in the diverse dining options. Home to the Wisconsin State Fair Park and the acclaimed Milwaukee Mile Speedway, sports enthusiasts will find plenty to cheer for. Don't miss out on the enchanting parks and recreational areas, perfect for unwinding after a fulfilling workday. Discover your next career move in West Allis - where opportunity meets charm!