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Customer Service Representative - 1st Shift

Oconomowoc, WI 53066

Posted: 09/28/23 Job Number: IV478186620 Pay Rate: $50000 / year

Job Description

Job Description:
Duties and responsibilities:
  • Customer service
  • Coordinating customers’ needs with factory’s schedule & capabilities
  • Coordinate shipments to customers
  • Prepare shipping paperwork & ensure accuracy
  • Invoicing customers
  • Collecting A/R
  • Contract review for customers
  • Enter customer orders into computer system
  • Filing
  • Answer phones
  • Invoice matching
  • Track A/P and issue payments to vendors
  • Work with and support team members in Engr., Mfg., Materials & Business Dev. to serve customers
  • Misc office tasks as assigned
Skills and Experience:
  • Associate degree or equivalent
  • Strong people skills
  • excellent written & verbal communication skills 
  • strong record keeping skills
  • logical thinking
  • high accuracy in all work
  • skilled at using MS Word & Excel as effective communication methods
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