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Bilingual Collection Specialist (Hybrid) - 1st shift

West Bend, WI 53095

Posted: 05/19/25 Industry: Administrative Job Number: IV3445358 Pay Rate: $45760-49920 / year

Job Description

Collection Specialist (Must be Bilingual)

Shift: 1st, (Hours may Vary)

Pay: $22-$24/hr (Based on Experience)

A Company is seeking a Bilingual (Spanish-English) Collections Specialist to join our team in a hybrid role. This position offers flexibility, excellent benefits, and strong earning potential through commissions and bonuses. Ideal candidates will have at least 2 years of collections experience, be fluent in Spanish and English, and thrive in a customer-focused environment.

Job Description:

  • Handle inbound/outbound calls with customers 30–120+ days delinquent
  • Set up payment arrangements and resolve account issues
  • Use skip tracing techniques
  • Maintain clear and accurate account notes
  • Communicate with customers via phone, email, and text
  • Suggest loan modifications and work with the Collections Manager
  • Consistently meet collection quality and productivity goals
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About West Bend, WI

Embark on a new career adventure in the charming town of West Bend, Wisconsin! Nestled in the heart of the Kettle Moraine State Forest, this picturesque area offers a perfect blend of natural beauty and thriving opportunities. With a vibrant arts scene including the Museum of Wisconsin Art and Schauer Center, delectable local cuisine like the famous brats at the annual Germanfest, and endless outdoor recreational options at Lakeshore State Park and Regner Park, West Bend has something for everyone. Explore our job listings today and discover why a career in West Bend could be your next great move!