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SITE Staffing Inc.
https://www.sitestaffinginc.com/wp-content/uploads/2020/08/SITE-Staffing-red-logo-socialmedia.png
https://www.sitestaffinginc.com
https://www.sitestaffinginc.com
USD
19
20
HOUR
true
Job Responsibilities:
• Receives calls from client customers seeking aftermarket parts and rebuilds
• Conducts technical research on part numbers for sales orders
• Identifies components of parts for special kits; group of parts that make up sub-assemblies
• Verifies part pricing with Customer Support Supervisor or Manager
• Identifies needed machine manual updates and communicate to documentation
• Occasionally enters new part numbers into Finesse system
• Helps to identify whether customer requests are under warranty
• May help identify Engineering Change Requests and communicate with Engineering or other Groups
• May do parts look up and pull drawings to support purchasing
• Participates in 24/7 on call non business hours customer call line, may be on regular rotating schedule with other department members (FL)
1st Shift Customer Service
Posted: 09/07/24
2023-05-09
2023-11-22
Industry: Administrative
Job Number: sit23140751
Pay Rate: $19-20 / hour
Job Description
Customer Service
Shift: 1st, Monday-Friday 8:00am-5:00pm
Pay: $19-20/hrs
Job Responsibilities:
• Receives calls from client customers seeking aftermarket parts and rebuilds
• Conducts technical research on part numbers for sales orders
• Identifies components of parts for special kits; group of parts that make up sub-assemblies
• Verifies part pricing with Customer Support Supervisor or Manager
• Identifies needed machine manual updates and communicate to documentation
• Occasionally enters new part numbers into Finesse system
• Helps to identify whether customer requests are under warranty
• May help identify Engineering Change Requests and communicate with Engineering or other Groups
• May do parts look up and pull drawings to support purchasing
• Participates in 24/7 on call non business hours customer call line, may be on regular rotating schedule with other department members (FL)
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Explore exciting job opportunities in the vibrant area surrounding Waukesha, Wisconsin! Known for its picturesque parks like Frame Park and gorgeous landscapes, Waukesha offers a perfect blend of small-town charm and big-city amenities. As the birthplace of Les Paul, this city celebrates its rich musical heritage and hosts the annual Waukesha BluesFest. With proximity to Milwaukee, home to the Milwaukee Art Museum and theater district, job seekers in Waukesha can enjoy a diverse cultural scene. Indulge your taste buds with the local favorite cheese curds or visit the iconic Leinie Lodge for a brewery tour. Don't miss the chance to catch a game by the beloved Milwaukee Bucks or Brewers at the Fiserv Forum or American Family Field. Embrace the opportunities for professional growth and a fulfilling career in the captivating region around Waukesha!