Program Manager Jobs in Menomonee Falls WI \ Job Recruiters

Search Jobs

Menomonee Falls, WI 53051

Posted: 06/01/23 Job Number: sit23137331 Pay Rate: $65000-85000 / year

PROGRAM MANAGER

Responsibilities:

Liaison with Engineering, Manufacturing, Purchasing and other departments with ownership of processes for their customer accounts.
Hands on utilization and understanding of various problem-solving tools and active follow up.
Monitoring and driving the action on ‘key performance indicators” like on time delivery, inventory levels, aging, obsolescence, and customer satisfaction.
Initiate and facilitate all new product introductions to meet customer requirements.
Input and maintain all customer purchase order activity.
Facilitate all aspects of incoming customer engineering change notices.
Communicate product quotation pricing to existing customers.
Monitor status of unresolved RFQ’s and coordinate incoming customer Return Material Notices (RMA).
Ensure corrective action is completed and communicated to customer and facilitate resolution to customer problems to ensure customer satisfaction.
Monitor and communicate delivery status to customer as needed.
Advise MTI sales force of necessary customer service activity and support sales force as required with literature and sample requests.
Be knowledgeable and monitor customer financial costing objectives. And appraise MTI management of necessary customer issues.
Perform other duties as needed to support customers, manufacturing processes and Quality System. This includes following procedures, work instructions and completing all related documentation

Qualifications:

Bachelor’s degree or equivalent.
Five (5) or more years of related experience.
Strong written and verbal communication skills with the ability to work effectively as a team player.
Proficient in Microsoft Office products with an emphasis on Excel and Access.
Time management, ability to organize and manage multiple priorities unsupervised